Deployment

Your data, your way.

Run Priority One on your own hardware, or let us host it in the cloud. It is the same product either way — and either way, the data is yours.

Talk through your setup Security & CJIS
On-premises

Your servers. Your building. Your control.

The database and application server run on hardware inside your facility. Your data never leaves your network unless you want it to — ideal for agencies with existing IT or strict data-sovereignty requirements.

  • Data sovereignty — SQL Server on your hardware, behind your firewall
  • No internet dependency for core dispatch — if the line drops, you keep dispatching
  • Full control of backups, maintenance windows and configuration
Cloud · AWS

We host it. We manage it. You dispatch.

Priority One runs on Amazon Web Services. We handle the servers, backups, updates and uptime monitoring, so your team focuses on operations rather than IT.

  • Amazon RDS for SQL Server with automated backups and point-in-time recovery
  • Encryption at rest and in transit, and automated patching
  • Consoles and MDTs connect over TLS — no server room, no VPN for your crews
Side by side

The same product, two ways to run it.

On-premisesCloud (AWS)
Data locationYour facilityAWS data centre (US region)
Server managementYour IT teamPriority One
BackupsSelf-managedAutomated daily + point-in-time recovery
Internet requiredOnly for mobile and remote accessYes, for every connection
Software updatesScheduled by your agencyApplied by us
MDT connectivityThrough the P1 API, on your network or published securelyThrough the P1 API over HTTPS
Best forAgencies with IT staff and existing serversAgencies that want no infrastructure to manage

Hybrid deployments. Some agencies run a local server for dispatch and replicate to AWS for offsite backup and disaster recovery. Talk to us about the right architecture for yours.

On-premises

Server requirements.

A starting point for a single-site installation. We size it with you against your call volume, positions and mobile fleet before anything is bought.

Operating systemWindows Server 2019 or later
DatabaseSQL Server 2019 or later (Standard or Enterprise)
CPU4+ cores recommended
Memory16 GB minimum, 32 GB recommended
Storage100 GB SSD — grows with call volume
NetworkGigabit LAN; a static address for mobile access
Secure in every configuration

Wherever it runs, the same security.

Encrypted connectionsTLS on every connection — consoles, MDTs and admin tools.
Role-based accessPermissions per person, per agency. Everyone sees what their job needs.
Audit trailEvery login and every action recorded with who and when.
Built for CJISDesigned around the CJIS Security Policy for criminal-justice data.
Not sure which fits?

We'll help you choose.

We'll look at your infrastructure and recommend the deployment that fits your agency's needs and budget.

Talk to us