Integrations & Partners
PriorityOne connects with the tools and services your agency already relies on — out of the box.
EDispatches
Alerting & PagingPush CAD alerts directly to EDispatches for instant mobile notifications to volunteer and career firefighters, EMS, and law enforcement personnel.
I Am Responding
Alerting & PagingResponder availability and station response tracking. Personnel mark responding status from their phone and dispatchers see who's coming in real time.
Active911
Alerting & PagingMapped alerts with turn-by-turn navigation for responders. CAD incidents push directly to Active911 with full address, type, and notes data.
IP Station Alerting
Alerting & PagingNetwork-based station alerting system. Trigger alert tones, PA announcements, and display screens at fire stations based on dispatch assignments.
RapidSOS
Data & E911Enhanced 911 location data and caller intelligence. RapidSOS feeds precise device-based location, medical profiles, and connected vehicle crash data directly into PriorityOne calls.
E911 / ALI Database
Data & E911Automatic Number Identification and Automatic Location Identification. Incoming E911 calls populate caller name, address, and callback number into new incidents automatically.
GIS / ESRI ArcGIS
Data & E911Import and sync address data, parcel boundaries, and response area polygons from ESRI ArcGIS and standard GIS shapefile formats into PriorityOne's spatial database.
PriorityOne MDT
Responder ToolsBuilt-in Mobile Data Terminal with TLS-encrypted tunnel to your SQL Server backend. Field units see real-time dispatch data, update statuses, and access address history.
P1 Station Mobile
Responder ToolsCross-platform mobile app for station dashboards. Displays active calls, station assignments, and alert tones on tablets and wall-mounted displays in the station.
ePCR / Patient Care
Responder ToolsElectronic Patient Care Report integration for EMS agencies. Incident data, patient demographics, and transport details bridge into your ePCR software automatically.
AVL / GPS Tracking
Hardware & GPSReal-time Automatic Vehicle Location from multiple GPS hardware vendors. Position data feeds into dispatch maps, enables proximity dispatch, and stores history for playback.
Radio Systems
Hardware & GPSConsole-to-radio integration for unit ID decoding and emergency button alerts. Radio events feed into the CAD for automatic unit status changes and officer-down alerts.
MDT Hardware
Hardware & GPSCompatible with ruggedized vehicle laptops and tablets from all major manufacturers. PriorityOne MDT runs on any Windows or network-capable device in the field.
Records Management
RMS & RecordsBridge closed CAD incidents into your Records Management System. Incident data, involved persons, vehicles, and disposition codes transfer automatically for report generation.
Report Export / NIBRS
RMS & RecordsAutomated incident report generation and NIBRS-compliant data export. Reduce manual data entry by bridging CAD data directly into state and federal reporting formats.
Build Your Own Integrations
PriorityOne exposes a SQL Server backend with well-documented schemas, making it straightforward to build custom integrations, reporting dashboards, and data pipelines that fit your agency's unique workflow.
-- Query active incidents with units
SELECT
i.IncidentNumber,
i.IncidentType,
i.Priority,
i.Location,
i.ReportedTime,
u.UnitCallSign,
u.CurrentStatus
FROM dbo.Incidents i
LEFT JOIN dbo.UnitAssignments ua
ON ua.IncidentID = i.IncidentID
LEFT JOIN dbo.Units u
ON u.UnitID = ua.UnitID
WHERE i.Status = 'Active'
ORDER BY i.Priority ASC,
i.ReportedTime DESC;Need a custom integration?
We work with agencies to connect PriorityOne with their existing tools. Let's talk about your setup.
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