Next-Gen Public Safety Platform

PRIORITYONE CAD SYSTEM

Unified Computer-Aided Dispatch built for modern public safety agencies. From call intake to incident closure — every second optimized.

0% Uptime
0-bit TLS Encryption
Multi-Agency
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CAPABILITIES

Everything Your Agency Needs

Click any feature to learn more about how PriorityOne transforms your operations.

Dispatch & Call Management

Full-featured dispatch console with real-time incident management.

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Mobile Data Terminal

Secure remote connections for field units over encrypted tunnels.

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Unit & Resource Management

Vehicle assignment, personnel tracking, and sector-based allocation.

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GIS & Geolocation

Integrated mapping, AVL tracking, and response area management.

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Hospital & Transport

Divert tracking, EMS transport logging, and facility integration.

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Security & Permissions

Role-based access control with comprehensive audit logging.

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Alerts & Notifications

Station alerting, paging, custom notification rules, and sound configs.

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Automatic Vehicle Location

Real-time GPS tracking, history playback, and proximity dispatch.

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WORKFLOW

How It Works

From the moment a call comes in to incident closure, PriorityOne keeps every step streamlined.

01

Call Intake

Calls arrive via E911, phone, or radio. Dispatchers create incidents with address validation, geo-verification, and automatic duplicate detection.

02

Unit Dispatch

Closest available units are recommended based on AVL positioning and sector assignments. Dispatchers assign with one click and units receive alerts instantly on their MDT.

03

Field Response

Officers and responders view full call details on their Mobile Data Terminal, update statuses in real-time, and access address history and prior incidents at the scene.

04

Incident Closure

All actions, notes, personnel, and timestamps are logged automatically. Incidents are archived with full audit trails for reporting and compliance.

MULTI-AGENCY

Built for Every Agency

One platform, every service. Unified operations with agency-specific configurations.

Law Enforcement

Full dispatch workflows, unit tracking, call stacking, incident reporting, and BOLO alerts for police departments of any size.

  • Call management & priority queuing
  • Officer status tracking
  • Incident type classification
  • Address history lookups

Fire Services

Station alerting, apparatus management, response area mapping, and paging integration for fire departments and districts.

  • Station alert tones & paging
  • Apparatus & vehicle tracking
  • Response area builders
  • Mutual aid coordination

EMS / Ambulance

Transport logging, hospital divert tracking, destination management, and transport confirmation workflows for EMS agencies.

  • Hospital divert status board
  • Transport destination logging
  • Patient transport confirmation
  • Facility integration
WHY P1

Why PriorityOne?

01

Built for Reliability

Engineered on .NET and SQL Server — the same stack trusted by enterprise and government systems worldwide. No compromises on uptime.

02

Security First

TLS-encrypted connections, role-based permissions, and full audit logging. Every action is tracked and every connection is secured.

03

One Platform, All Agencies

Police, Fire, and EMS operate from the same system with agency-specific configurations, eliminating data silos and improving coordination.

04

Modern Interface

Intuitive dispatch console designed for high-pressure environments. Dark theme reduces eye strain during long shifts. Keyboard-driven for speed.

ABOUT US

About PriorityOne

PriorityOne CAD is a modern, full-featured Computer-Aided Dispatch system designed from the ground up for public safety. Built on robust .NET technology with SQL Server, it delivers reliability and performance when every second counts.

Our platform unifies dispatch operations, mobile data access, geolocation services, and administrative tools into one cohesive system — reducing complexity and empowering first responders with the information they need, when they need it.

Whether you're a small-town department or a multi-jurisdictional agency, PriorityOne scales to fit your operations without the overhead of legacy CAD systems.

0% System Uptime
0-bit TLS Encryption
0/7 Availability
Scalability
CONTACT

Request a Demo

See PriorityOne in action. Fill out the form and we'll schedule a personalized walkthrough for your agency.

Email

info@priorityonecad.com

Based In

United States

Response Time

Within 24 hours