Unified Computer-Aided Dispatch built for modern public safety agencies. From call intake to incident closure — every second optimized.
TRUSTED BY PUBLIC SAFETY AGENCIES ACROSS THE NATION
Every tool your dispatchers, officers, and commanders need — unified in a single interface.
| PRI | INCIDENT | TYPE | LOCATION | UNITS | STATUS | TIME |
|---|---|---|---|---|---|---|
| 1 | 2026-00412 | 10-50 PI | 1420 S Main St | U12 E3 | DISPATCHED | 00:42 |
| 2 | 2026-00411 | Burg Alarm | 892 Oak Ave | U05 | EN ROUTE | 02:15 |
| 2 | 2026-00410 | Domestic | 55 Pine Ct #4 | U07 U09 | ON SCENE | 08:33 |
| 3 | 2026-00409 | Noise Comp | 340 Elm Blvd | --- | PENDING | 05:03 |
| 3 | 2026-00408 | Parking | 1200 Commerce Dr | U14 | ON SCENE | 12:47 |
Real-time incident management with priority queuing, one-click unit assignment, and live status tracking. Everything your dispatchers need on a single screen.
Secure, encrypted connection from any field device. Officers see full call details, update status, and access address history without VPN complexity.
Real-time GPS positions for every unit in your fleet. Sector overlays, incident markers, and proximity-based dispatch recommendations at a glance.
Click any feature to learn more about how PriorityOne transforms your operations.
Full-featured dispatch console with real-time incident management.
Learn more →Secure remote connections for field units over encrypted tunnels.
Learn more →Vehicle assignment, personnel tracking, and sector-based allocation.
Learn more →Integrated mapping, AVL tracking, and response area management.
Learn more →Divert tracking, EMS transport logging, and facility integration.
Learn more →Role-based access control with comprehensive audit logging.
Learn more →Station alerting, paging, custom notification rules, and sound configs.
Learn more →Real-time GPS tracking, history playback, and proximity dispatch.
Learn more →From the moment a call comes in to incident closure, PriorityOne keeps every step streamlined.
Calls arrive via E911, phone, or radio. Dispatchers create incidents with address validation, geo-verification, and automatic duplicate detection.
Closest available units are recommended based on AVL positioning and sector assignments. Dispatchers assign with one click and units receive alerts instantly on their MDT.
Officers and responders view full call details on their Mobile Data Terminal, update statuses in real-time, and access address history and prior incidents at the scene.
All actions, notes, personnel, and timestamps are logged automatically. Incidents are archived with full audit trails for reporting and compliance.
One platform, every service. Unified operations with agency-specific configurations.
Full dispatch workflows, unit tracking, call stacking, incident reporting, and BOLO alerts for police departments of any size.
Station alerting, apparatus management, response area mapping, and paging integration for fire departments and districts.
Transport logging, hospital divert tracking, destination management, and transport confirmation workflows for EMS agencies.
“We replaced a legacy CAD system that was costing us six figures a year. PriorityOne gave us more features, faster response times, and our dispatchers actually enjoy using it.”
“The MDT integration is seamless. Our officers went from fumbling with the old system to updating statuses in seconds. The encrypted tunnel means we don't need a separate VPN anymore.”
“Having police, fire, and EMS on one platform changed everything for our 911 center. No more switching between systems — every agency sees the same data in real time.”
Engineered on .NET and SQL Server — the same stack trusted by enterprise and government systems worldwide. No compromises on uptime.
TLS-encrypted connections, role-based permissions, and full audit logging. Every action is tracked and every connection is secured.
Police, Fire, and EMS operate from the same system with agency-specific configurations, eliminating data silos and improving coordination.
Intuitive dispatch console designed for high-pressure environments. Dark theme reduces eye strain during long shifts. Keyboard-driven for speed.
PriorityOne CAD is a modern, full-featured Computer-Aided Dispatch system designed from the ground up for public safety. Built on robust .NET technology with SQL Server, it delivers reliability and performance when every second counts.
Our platform unifies dispatch operations, mobile data access, geolocation services, and administrative tools into one cohesive system — reducing complexity and empowering first responders with the information they need, when they need it.
Whether you're a small-town department or a multi-jurisdictional agency, PriorityOne scales to fit your operations without the overhead of legacy CAD systems.
See PriorityOne in action. Fill out the form and we'll schedule a personalized walkthrough for your agency.
info@priorityonecad.com
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